FAQ

General

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Yes, FlatInChina.com is a free online platform to search for expat friendly accommodation in China. If you want to bookmark properties or upload your own property, please register for free and create an account.

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FlatInChina is a free online platform that enables users to search for expat friendly accommodation in China. Individuals as well as agencies can upload their properties and share it with the world. Our vision is to provide an easy platform to search for accommodation in China. FlatInChina was established in 2018 by a young professional team and is registered as a company in Germany.

Q

Currently we support Beijing, Guangzhou, Hangzhou, Shanghai, Shenzhen, Tianjin, Chengdu and Nanjing. New cities will be added as soon as possible. The city of your wish is not listed yet? Please contact us, so we will work on adding this city. Contact us

Property Listing

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We are working hard to motivate real estate agencies around China to upload their properties as soon as possible. Some districts located outside the city centre are usually not that popular with expats, therefore you might have limited property choices.

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IIn China properties are frequently described as spacious and huge. If square meters are given, they are usually exaggerated by 25 %. The pictures and the apartment description might make the flat appear bigger than it actually is.

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If you would like to upload a property, please create an account with us. After confirming the email, you can log in. Fill out your details and upload one property for free. Please make sure that all details are right, we will verify every property before uploading it on our website.

Q

After you have successfully uploaded your property it will be visible to all users. However, if you still haven’t found a tenant yet, you are able to push your property back to the top. After you have signed in you can visit "My Properties", it shows you every property you have created. Here you can push your properties to the top by clicking "push to the top".

Tenant

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We highly recommend that you or one of your friends inspects the apartment before making a booking or transferring the money to the landlord. The pictures and the apartment description might make the flat appear bigger than it is. Please refer to our rental guide for more information.

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This depends on the city, for instance in Shanghai the agency fee is 35 % of the monthly rent. In Beijing the agency fee is one full monthly rent. Usually, apartments over 20,000 RMB are agency fee free. Please refer to our rental guide for more information.

Agency

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First, please create an account with FlatInChina.com. The register button is in the top right corner. After you confirmed your email and logged in, navigate to your profile settings. At this stage, you are able to fill in your agency details. Please take care that all details are correct, we will verify every account.

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After creating an account, you can change to an agency account in your profile settings. Users with an agency account can buy different packages. Each agency package has its own benefits. Please contact us for more information.

My Account

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We check users, agencies and properties on a regular basis to ensure a safe and good user experience. FlatInChina blocks accounts of users that violate our privacy policies and terms of conditions. If you think your account has been accidentally blocked, please click here to contact us.

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You can reset your password by clicking here. You are responsible for keeping this password confidential. We ask you not to share your password with anyone.

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We are very sorry to see you leaving. If you really want to delete your account, please send us an E-Mail requesting to delete your account. Afterwards, we will permanently and irreversible delete your account and all associated data.